We take your privacy, safety and the quality of our service extremely seriously.
If you would like to withdraw from your music lessons you need to let us know in writing.
- Written notice for withdrawals and / or changes to lessons must be requested via the online withdrawal form on the HMS website or by sending notice to the relevant email address detailed in Section 12.
- Written notice for any withdrawals or changes to HMS tuition must be received by the beginning of the upcoming half term break (i.e. if you wish to withdraw and or make changes for the start of the spring term notice must be received by the autumn half term break) – Hertfordshire term dates.
Please ensure that all communication of notice to terminate lessons, requests to change lesson durations or types and / or invoice queries is given in writing directly to HMS and not to the HMS tutor.
Please click on the button below to send us the request, unless the school bills you directly for your lesson; in this case please contact your school directly. A list of direct billed schools can be found on our Music lessons page.
We make every effort to ensure the health and safety of students, parents and staff on the premises.
We're responsible for students whilst they are in a lesson or music centre activity but we can't provide general supervision at other times. Students should therefore remain in the care of their parents before and after lessons or activities.
Key Stage 1 children should always be collected from the door of their music centre activity.
We don't provide a qualified first aider in our music centres.